SRE

Every alert starts with the same tax: which of five observability systems is telling the truth, and which of two production worlds am I even in? This is how our SRE alert-investigation agent evolved across six versions, from Cursor and MCP queries to a remote, Slack-triggered investigator, and why the context, not the model or the runtime, turned out to be the moat.

It always comes on Friday evening or when you're on a family vacation: a Production issue. As an SRE Manager, you're the chosen one to save the day (or night). Grab your towel and let's try to keep your cool while firefighting the rogue applications and servers together with your team.